Shipping & Order Information

Estimated Delivery Time

Order Processing

Once an order is placed, we require 1–3 business days to process it.

Orders placed during weekdays are usually processed within 1 business day. Orders placed on Friday evenings or during weekends may require additional processing time.

Shipping Time

After processing, estimated delivery time is approximately 8–12 business days depending on your location.

At Sophie & Rose Vancouver, we strive to provide a smooth and reliable shopping experience. If you have any questions regarding your order, please contact our support team.

How To Place An Order

Ordering from Sophie & Rose Vancouver is simple and secure.

Step 1

Browse our collection and click the “Add to Cart” button on your desired product page.

Step 2

Review your selected size, color, and quantity.

Step 3

Proceed to checkout and enter your shipping and contact information.

Step 4

Confirm your shipping address and continue to payment.

Step 5

Choose your preferred payment method:

• Visa
• Mastercard
• American Express
• Maestro
• Shop Pay
• Apple Pay
• Google Pay

Step 6

Complete your payment by following the on-screen instructions.

You will receive an order confirmation email shortly after your purchase has been completed.

Secure Payments

Your security is important to us.

All payments made on Sophie Rose Vancouver are protected with SSL encryption technology to ensure a safe and secure checkout experience.

Shipping Costs

Free Shipping

We proudly offer free shipping on all orders within Canada and selected international destinations.

No minimum purchase amount is required.

Shipping Information

Once your order has been processed, we will begin preparing and shipping your package as quickly as possible.

You will receive a shipping confirmation email including tracking information once your order has been dispatched.

Please note that delivery times may vary during holidays, peak seasons, or due to carrier delays outside of our control.

Sustainability Commitment

At Sophie & Rose Vancouver, we are committed to more sustainable shipping practices.

To reduce waste and minimize environmental impact, certain orders may be processed and shipped in grouped batches whenever possible.

Need Assistance?

If you have any questions regarding your order, shipping, or delivery, our customer support team is here to help.

Contact Us

Email: support@sophierosevancouver.com

We aim to respond within 24–48 business hours.